Policies Page

Payment

You will be contacted shortly after placing an order request with the total cost of the guitar and shipping. All orders require a minimum 50% deposit prior to beginning production. Once that initial payment has been received the production of this custom guitar begins, and no cancellation or refund is permitted. The second half of the payment will be due upon completion, and the customer will receive a reminder one month prior. We will begin packaging and shipping once this remaining balance is paid. If the customer has paid in full initially no further action is needed on their part. Refusing to make the second payment of the agreed upon amount within a 60 day grace period will result in contract termination. We will always reach out to all verified contacts listed within your order form with warnings prior to coming to this determination.

Changes to Order

All changes after an order has been finalized and paid for will result in additional charges . Changes include, shipping location, components used on guitar, finish options, custom design modifications, etc. No orders will be shipped with any outstanding balance due to design changes mid build.